Frequently Asked Questions

Where is The Well?
  • The Well is located in the Highlander Union Building (HUB), room 248.

What are the hours of operation for The Well?
  • The primary office for The Well is open Monday through Friday from 8am until 5pm. Evening and weekend programs are offered on a regular basis. For a calendar of events that details these programs, please click here.

What does The Well do?
  • The Well is a part of a collaborative division called Student Health, Well-being and Safety, which offers campus-wide resources and programming designed to promote and support students' holistic well-being. The Well is UCR's student health promotion and health education department. We provide programs, resources, services and opportunities for student development related to health and wellness.   

I’m in need of counseling/emotional assistance. Can The Well help with that?
  • The Well does not provide any type of clinical or therapy service. We can assist you in getting connected with The Counseling Center or the Student Affairs Case Manager, who can provide this support. The Counseling Center is in the Veitch Student Center North Wing (Monday-Friday, 8am-5pm). Twenty-four hour telephone support is available through the Counseling Center by calling 951-827-TALK. The Student Affairs Case Managers work with students whose life situation, emotional health, or family stresses are negatively impacting their academic performance, or their conduct on campus. If you are having difficulties in relationships, academic, conduct, mental health, managing family demands or overall emotional health, contact the Student Affairs Case Managers at 951-827-9354.

Can I bring my dog to the Therapy Fluffies?
  • For Virtual Therapy Fluffies events on Zoom, yes! For in-person events, No. All dogs who participate in the Therapy Fluffies program are certified dogs that are required to go through specialized training with an organization with whom UCR contracts for this event.

Where do I get condoms?
  • COVID-19 Update: The Well is temporarily closed. Contact thewell@ucr.edu to find out how to get access to free condoms. Free condoms are available in The Well, Student Health Services, Women's Resource Center, and the LGBT Resource Center. The Well provides an abundance of programming related to sexual health, in addition to a student group, Golden ARCHES, that addresses this topic. To review a schedule of upcoming sexual health events, visit the Events tab above.

I need to study or eat lunch. Can I go to The Well?
  • COVID Update: We are currently working remotely and not open for walk-ins. We will return to in-person services in fall 2021.
  • The Well is open to all students to study, eat lunch, or simply gather and connect. Visit The Well during regular business hours (Monday-Friday, 8am-5pm) for a laid back place to relax…and learn a little more about wellness while you’re here.

I want to make a friend/meet new people. Can The Well help?
  • There are over 300 student organizations on Campus, so you will likely be able to find a subject/group that interests you. If not, you can start your own. Contact the Student Life Office at 951-827-7344, or visit the Student Life website and get more information about how to join in. There are also many peer programs on campus that are available if you want to be a leader and help others, or you feel that you could benefit from some peer help. Check out the Peer Groups tab on our website. The UCR Student Recreation Center also has a lot of activities like Outdoor Excursions, fitness classes, and sports teams that are open to all students and a great place to meet people with similar interests.

I’m interested in learning how to become more active. Where do I start?
  • The Well offers the GO pedometer program that encourages students to track their daily activity and earn prizes. The more you move, the more you win. Weekly events are provided through The Well, and can be found on the calendar of events on our website, including our weekly drop-in walking and running group called Peanut Butter & Jogging. The Student Recreation Center provides everything you need to remain active, including independent weight and cardio workouts, group exercise classes, and intramural sports. Your registration fee provides you with access to the Student Recreation Center, so take advantage of all it has to offer.

What health services do you provide?
  • For a schedule of upcoming health and wellness related events, review our website's Events tab or Event Highlights calendar on our home page. The Well also provides a variety of free health-supporting resources and supplies, including condoms, pads, tampons, and more. Check the Services tab for more info on what we offer.

How and when do I redeem GO! prizes?
  • To redeem your prizes, simply visit The Well during regular hours of operation (Monday-Friday, 8am-5pm). Remember, the more you move, the more you win.